Veterans' rights advocates have been beside themselves as the VA spontaneously makes up new rules and excuses for denying claims.
Fixing the VA should be high on President Obama's list of things to do.
Here's a new angle from the Army Times:
VA claims found in piles to be shredded
by Rick Maze - Department of Veterans Affairs regional offices have been ordered to immediately stop shredding documents after an investigation found some benefits claims and supporting documents among piles of papers waiting to be destroyed.
Claims often include personal records supplied by veterans that are not duplicated in government files and might be difficult to replace, such as certificates for births, deaths and marriage.
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